FAQs

CHANGING / CANCELLATION & NON ARRIVAL

Ngày đăng : 11/16/2012

Please read our terms and condtions for more details.

Please send us your cancellation or amendment request by email to grandviettour@vnn.vn or fax to +84 (4) 7474139

Please note that refunds will be made in the form of a credit to your card account or your bank.

All refunds will be processed in a timely manner. The refunds process is dependent on how you have paid to us. If you paid by credit card or Onepay system, your refunds will be credit to your card. If you paid by bank transfer or Western Union, we will refund to your bank account. Once the refund instructions leave our office it can take anywhere from 3-45 working days for the proceeds to arrive in your account.

For more information of the refund, please contact:
grandviettour@vnn.vn

Others 'FAQs'

Support Online
support

Sales Manager

Mr. The Hau

online

Phone : (+84-4)3 7245 364

8:30 - 17:00 (GMT +7)

Email :

How To Book Online ?
  • Ask for a FREE quote
  • We reply within 12 hours
  • Make any amendments
  • Pay the deposit to secure
  • Arrive and settle final payment
  • Aboard

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